Terms & Conditions

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Terms & Conditions


Afterpay Day sale $50 off full-priced Ankle Boots*

*Get $50 off All Full-priced Ankle Boots. Discount applies to the marked price. Cannot be used in conjunction with any other offers or loyalty rewards.

Buy any full priced item, and get 25% off all full priced additional items*

*Get 25% off all full priced additional items storewide. Discount will be applied to item of the equal or lowest value. Excludes purchases of gift cards.

Monthly Mi Piaci $500 Gift Card Competition

 

1. Competition closes on the final day of every month, Commencing March 2024.

2. Entry is open to all New Zealand & Australian residents ages 18 years old and above, except for employees and their immediate families of Mi Piaci, its subsidiaries, and related entities.

3. $500 voucher to be used strictly to purchase from Mi Piaci.

4. To enter, users must have signed up to email communications by Mi Piaci, by entering requested details into the advertised Meta form.

5. One email address = one entry.

6. Winners will be chosen at random on the first Wednesday of the following financial month, by Mi Piaci, and contacted via email.

7. Winners have 48 hours to respond to our direct message to claim prize. If deadline is not met, another winner will be selected at a later date.

8. This promotion is in no way sponsored, endorsed, or administered by, or associated with, Facebook and Instagram.

 

Gift Cards

*Gift cards cannot be purchased in conjunction with any promotions or sales. Any items can be purchased with gift card online or in store. Any items purchased with a gift card that are returned for a refund will be refunded onto gift card. Afterpay cannot be used to purchase gift cards. Please chose wisely, Gift Cards may not be returned, or exchanged for cash value.

Care Products

Please understand, we cannot guarantee the use of Mi Piaci care products on shoes made by other brands. It is our recommendation that Mi Piaci care products are used on Mi Piaci shoes only. Mi Piaci cannot be held liable for the results produced by using our care products on other shoe brands. Please note if you purchase a care product, they are non-refundable.

Shipping & Handling

The recipient of an order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. 

Social Media Policy

While we do our very best to read and respond to as many comments as possible, please understand at times this may not be the case. If your enquiry is urgent or if you would like to discuss a matter further, please contact our Customer Care team and they will be able to assist.

If you tag any images with our brand social media handle, (@mi_piaci) you are voluntarily submitting the content and give Mi Piaci the unrestricted right to use, in any capacity without limitation and compensation.

Mi Piaci, in its complete discretion, reserves the right to remove posts it considered offensive, irrelevant, hurtful or spam. Promotion for commercial services will be removed unless prior permission has been received or the user is an official Mi Piaci partner.

Customer Reviews

At Mi Piaci, we value your honest feedback! Your reviews help us improve our products, designs and helps other customers with their choices. All reviews that meet our terms and conditions are welcome, whether they are positive or negative.

By submitting a review, you warrant and agree that:

- your review is relevant and accurate, and reflects your honest opinion

- you are the author and owner of any intellectual property rights contained within your review

- we may use any content of your review for promotional, marketing and publicity purposes (either together with your name or without your name)

Reviews will be removed if they breach these terms and conditions or if they contain unlawful, offensive, inappropriate or derogatory material. Although reviews may be moderated, we are under no obligation (unless required by law) to oversee, monitor or moderate reviews. You agree to indemnify Mi Piaci against any claims and expenses arising out of your breach of these terms and conditions or violation of the rights of any third party. By submitting your email address in connection with your review, you agree that we and/or our third-party service providers may use your email address to contact you about the status of your review. Any personal information collected in connection with your review will be handled in accordance with our Privacy Policy.

Review your purchase & be in to win back your order purchase price Prize draw

1. Entry is open to all New Zealand & Australian residents ages 18 years old and above, except for employees and their immediate families of Merchant1948, its subsidiaries, and related entities.

2. Promotion runs from 22 January 2024 until December 31st 2024, and one winner will be drawn each calendar month

3. To enter, purchase any item(s) up to the maximum value of RRP $2000 in store or online then complete a review of the product(s) on our website

4. Each review is valid only for the month that it was submitted, and at the beginning of each calendar month the pool of entries is renewed.

5. All entries must have an account with Merchant1948 that has a valid email address

6. One (1) Review per style = one (1) entry

7. No limit on entries per customer, however only one (1) entry per style

8. One (1) winner will be chosen each month

9. If the transaction is returned before a winner is drawn the entry is not counted

10. If the transaction is exchanged due to size before a winner is drawn it will remain as one (1) entry

11. If the transaction is exchanged for another style before a winner is drawn the original entry is now invalid and a new review for the exchange product is needed to enter

12. Winners will be chosen at random on the first calendar week day of each month by Merchant1948, and will be contacted via email

13. Winners have 5 days to respond to our email to win their purchase back. If deadline is not met, another winner will be selected at a later date

14. Item reviewed will be refunded back onto the same payment type as original purchase, this can be Card, Laybuy.com, Afterpay, or Gift Card

15. This is non-transferrable and cannot be substituted

16. Merchant1948 reserves the right to alter or amend the eligibility requirements, the entry methods, the prize and the Terms and Conditions of the Win Your Order Back competition if at any point we believe the change is to your advantage or, in our reasonable discretion, is required for the continuing administration of the competition.

 

Typographical Errors

In the event that an item(s) is listed at an incorrect price or with incorrect information, Mi Piaci reserves the right to withdraw that item(s) from sale, and to refuse or cancel orders. Mi Piaci will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

Inner Circle Terms and Conditions

Definitions:

“Mi Piaci” means owned and operated by Overland Group New Zealand Ltd, trading and referred to as Mi Piaci, “we”, “us”.

“Rewards” refers to Inner Circle or other benefits given to members as a consequence of purchasing behaviours, incentives and/or promotions.

“Membership” refers to Inner Circle membership account.

“Email” refers to the email you provided to us, used for Inner Circle Programme communication purposes.

“Tier Entry” refers to the date of entering an Inner Circle Tier.

“Terms” refers to the Terms and Conditions of Inner Circle Loyalty Programme.

“Loyalty Spend” refers to the accumulated amount spent in the span of 12 months to qualify for Inner Circle Tier Entry.

 

General:

1.  By joining Mi Piaci Inner Circle, you agree to the terms and conditions below which may be updated from time to time. We reserve the right to modify, refuse or terminate a member’s account without prior notice. We recommend that you check the terms and conditions regularly. If you do not wish to accept any changes made, please contact us at hello@mipiaci.co.nz and we will close your membership for you. If you continue to participate in the Inner Circle programme after the Terms have been changed, you are deemed to have accepted those changes.

2.   If a Loyalty Reward is permitted to stack with an in-store promotion, the Loyalty Reward will always be applied first before the promo. 

3.   Mi Piaci may collect personal information from members for the purpose of facilitating the Inner Circle Loyalty programme. Personal information will be handled in accordance with Mi Piaci’s Privacy Policy.

4.   Email address that you provide to us will be used to update you with Inner Circle benefits, latest deals, news, updates or any other relevant information.

5.   Mi Piaci will not be liable for any member Email that is misdirected, lost or not received. 

6.   Inner Circle Membership and Rewards are not transferable between New Zealand and Australia.

 

Joining Inner Circle:

7.   Complete the Inner Circle registration steps online or in-store. If you have registered for an Inner Circle account in-store, you must also activate your online account in order to shop online and accumulate Loyalty Spend.

8.    You must ensure that all information you provide to us are correct and kept up to date.

 

Inner Circle Membership:

9.     All memberships are valid for 12 months from the date of Tier Entry.

10.   If you enter a new Tier within 12 months, your membership will be extended for another 12 months upon the date of entering the new Tier. Your Membership Anniversary will count from the start of your new Tier Entry.

11.   All Membership Rewards can be used at any Mi Piaci retailer, both in-store and on Mi Piaci’s website unless stated otherwise.

12.   Each Membership Reward may only be used once and cannot be used as a layby payment.

13.   Only one Membership Reward can be redeemed per transaction and is not valid with any other offers.

14.   Membership Rewards are applied to Full Priced ootwear and bags only unless stated otherwise.

17.   You may not have more than one Inner Circle Membership and you may not transfer your Membership account or Rewards to another person.

 

Inner Circle Member Tier:

18.   To qualify for Inner Circle Member Tier you must spend between $0 - $249 within 12 months.

19.   You are eligible to receive Free Shipping as an Inner Circle member.

20.  One Free Sole Grip will be awarded and can be claimed within 12 months from the date of Tier Entry. Sole grips can be redeemed in-store without purchase or online with any purchase. 

21.   If you move up a tier at any point during the 12-month period:

-       Unused Rewards from your Member Tier will continue to remain valid for a duration of 12 months from the date of receiving Rewards unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months from the date of issue unless stated otherwise.

 

Inner Circle Confidant Tier:

22.   To qualify for Inner Circle Confidant Tier you must spend between $250 - $499 within 12 months.

23.   You are eligible to receive Free Shipping as an Inner Circle Confidant.

24.   A $50 Tier Entry Voucher will be valid for 12 months from the date of Tier Entry and may be used on Full Priced footwear and bags only.

25.   A $25 Birthday Voucher will be rewarded 2 weeks prior to the Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, a Birthday Voucher will not be issued and cannot be claimed. Full Priced footwear and bags only.

26.   A 20% Off One Transaction Voucher will be valid for 12 months from the date of Tier Entry and may be used on Full Priced footwear and bags only.

27.   If you move up a tier at any point during the 12-month period:

-        Unused Rewards from your Confidant Tier will continue to remain valid for a duration of 12 months from the date of receiving Rewards unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months from the date of issue unless stated otherwise.

28.   You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.

29.   You are eligible for Early Sale Access at Mi Piaci’s discretion.

 

Inner Circle Muse Tier:

30.   To qualify for Iner Circle Muse Tier you must spend between $500 - $999 within 12 months.

31.   You are eligible to receive Free Shipping as an Inner Circle Muse.

32.   A $75 Tier Entry Voucher will be valid for 12 months from the date of Tier Entry and may be used on Full Priced footwer and bags only.

33.   A $50 Birthday Voucher will be rewarded 2 weeks prior to the Birth Date provided by you, and will remain valid for another 4 weeks after the Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, a Birthday Voucher will not be issued and cannot be claimed. Full Priced footwear and bags only.

34.   A 25% Off One Transaction Voucher will be valid for 12 months from the date of Tier Entry and may be used on Full Priced footwear and bags only.

35.   If you move up a tier at any point during the 12-month period:

-       Unused Rewards from your Muse Tier will continue to remain valid for a duration of 12 months from the date of receiving Rewards unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months.

36.   You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.

37.   You are eligible for Early Sale Access at Mi Piaci’s discretion.

38.   You are eligible for Surprise and Delight at Mi Piaci’s discretion.

 

Inner Circle Icon Tier:

39.   To qualify for Inner Circle Icon Tier you must spend $1000 and above.

40.   You are eligible to receive Free Shipping as an Inner Circle Icon.

41.   A $100 Tier Entry Voucher will be valid for 12 months from the date of Tier Entry and may be used on Full Priced footwear and bags only.

42.   A $75 Birthday Voucher will be rewarded 2 weeks prior to the Birth Date provided by you, and will remain valid for another 4 weeks after the Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, a Birthday Voucher will not be issued and cannot be claimed. Full Priced footwear and bags only.

43.   A 30% Off One Transaction Voucher will be valid for 12 months from the date of Tier Entry and may be used on Full Priced footwear and bags only.

44.   If you move up a tier at any point during the 12-month period:

-       Unused Rewards from your Icon Tier will continue to remain valid for a duration of 12 months from the date of receiving Rewards unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months

45.   You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.

46.   You are eligible for Early Sale Access at Mi Piaci’s discretion.

47.   You are eligible for Surprise and Delight at Mi Piaci’s discretion.

48.   You are eligible for Early Access to Product Drop at Mi Piaci’s discretion.

49.  You are eligible for 3 x Sole Grips and can be claimed within 12 months from date of Tier Entry. Sole grips can be redeemed in-store without purchase or online with any purchase. 

 

Returns and exchange:

50.   Rewards used will not be reinstated for purchases that have been returned.

51.   If a reward has been used and the purchase is exchanged for a higher price, the value difference payable will not be discounted.

 

Rewards Exclusions:

52.   Excludes purchases of gift cards, sale items, and items under care products.

53.   Excludes outlet stores.