Privacy policy
Introduction
This Privacy Policy explains how Overland Footwear (“we”, “our”, “us”) collects, uses, stores and protects your personal data, and the rights you have under data protection law, including the EU/UK General Data Protection Regulation (GDPR).
Your privacy is important to us. Our goal is to be open and transparent about the personal data we collect and how we process it.
This Policy applies to personal data we collect about customers, visitors to our websites (www.mipiaci.co.nz and www.mipiaci.com.au), and members of the public. Any reference to Overland Footwear means Overland Footwear Limited, Overland Group Australia, and any subsidiaries, affiliates, or related entities.
We act as the data controller for the personal data we collect and process.
Lawful Basis for Processing
We will only process your personal data where we have a lawful basis under the GDPR. This includes:
- Contractual necessity – to fulfil purchases and provide our services
- Consent – where you have opted in to receive marketing communications
- Legitimate interests – for activities such as customer support, business analytics, and website improvement
- Legal obligations – to comply with laws, regulations, or court orders
Personal Data We Collect
We may collect the following personal data where necessary to do business with you:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login details
- Purchase history
- Communication preferences
- Technical information (IP address, browser type, device type, operating system, cookies)
We collect this information when you create an account, place an order, subscribe to marketing, or contact us directly.
How We Use Your Personal Data
We use your personal data to:
- Identify you and provide customer service
- Process and deliver your orders
- Communicate with you about our products, promotions, and events (if you have opted in)
- Improve our websites and services
- Protect our rights and prevent fraud
- Comply with legal and regulatory obligations
Marketing Communications
We may contact you to inform you about product updates, collections, promotions, and events. You have the right to withdraw your consent or object to marketing at any time.
You can do this by:
- Clicking “unsubscribe” on any email
- Updating your preferences in the My Account section
- Contacting us at hello@mipiaci.co.nz
We will always obtain your consent before sending marketing emails to individuals in the EU or UK.
Disclosure to Third Parties
We may share your personal data with:
- Our group companies and subsidiaries
- Service providers who assist us with delivery, payment processing, communications, data storage, IT, marketing, auditing, legal or business consultancy
Where these third parties are located outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.
We will not sell or rent your personal data to third parties. We will only disclose data if required by law or to protect our legal rights.
Data Retention
We will retain your personal data only for as long as necessary for the purposes described in this Policy, or as required by law.
When data is no longer needed, we will securely delete or anonymise it.
Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to access – request a copy of your personal data
- Right to rectification – request correction of inaccurate or incomplete data
- Right to erasure – request deletion of your personal data (subject to legal requirements)
- Right to restrict processing – request we limit how we use your data
- Right to data portability – request your data in a structured, machine-readable format
- Right to object – object to processing, especially for marketing
- Right to withdraw consent – withdraw any consent given, at any time
You can exercise these rights by contacting us at hello@mipiaci.co.nz.
If you are based in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable site functionality (necessary cookies)
- Remember your preferences (preference cookies)
- Analyse site usage and improve performance (statistical cookies)
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Security of Your Personal Data
We use appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.
All payment card transactions are encrypted using Secure Sockets Layer (SSL) technology. We do not store credit card details.
International Data Transfers
Some of our service providers may be located outside New Zealand, the EU or the UK. Where personal data is transferred internationally, we will ensure it is protected with appropriate safeguards as required under GDPR.
Links to Third-Party Websites
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies before providing them with your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns or complaints about how we handle your personal data, or wish to exercise your rights, please contact us at:
Overland Footwear / Mi Piaci
Email: hello@mipiaci.co.nz
(If you are based in the EU/UK, you may also lodge a complaint with your local supervisory authority.)