How can we help you?

Shipping & Returns

What if my item’s faulty?

Sometimes unforeseen faults happen. We encourage you to bring your item back to store, or contact us. For any manufacturers faults, we'll first repair the product to a high-quality finish at our expense. If a repair is not possible, we'll give you an exchange for a new item, store credit or full refund. We promise to uphold our end of the deal and do this in accordance with the Australian Consumer Law.