All parcels must be signed for on delivery, please ensure someone will be available at your chosen address. If no one is available to sign for your delivery, a Card-to-call will be left by the delivery company.
If you have given a postal service Authority To Leave (ATL) for your deliverable package...
Unfortunately, we cannot offer international shipping at this time. All shipping is within Australia only. We apologise for any inconvenience this may cause. Please contact Customer Care if you have any specific queries/requests.
We understand that sometimes things don't work out, so we’ve tried to make resolving things easy. If trying on your purchase at home, make sure you do so inside and on carpet – we’re unable to accept returned orders if the item has been worn or damaged after purchase.
See below for our Delivery estimates:
4-7 working days for urban delivery in Australia.
4-12 working days for rural delivery in Australia.
Be aware these numbers are estimates, and if you are ordering more than 2 pairs these estimates may vary and items may be dispatched separately.
Sometimes unforeseen faults happen. We encourage you to bring your item back to store, or contact us. For any manufacturers faults, we'll first repair the product to a high-quality finish at our expense. If a repair is not possible, we'll give you an exchange for a new item, store credit or full ref...
If you’ve changed your mind, we’ll happily give you a full refund or exchange within 14 days of your purchase – simply return your item to any of our return centres with proof of purchase. Sale items are a final sale (no refunds) although we do offer an exchange within 14 days of p...
If you’ve changed your mind, we’ll happily give you a full refund within 14 days of your purchase – simply return your item to any of our return centres with proof of purchase. Sale items are a final sale (no refunds) although we do offer an exchange within 14 days of purchase. Ple...
Based on recommendations for our courier providers, please order before the following dates to ensure your package will arrive before Christmas Day:
20th December for New Zealand
13th December for Australia