How can we help you?

Loyalty

How do I become a Mi Piaci Insider?

You can sign up in store, online or you can give us a call on (+64) 9 524 1430. Our Insiders loyalty programme has a minimum annual spend of $150, so you’ll need to make a purchase to validate your membership. Once you’ve done this, you’ll receive your Loyalty rewards (exclusive di...

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Where can I return my order, if I change my mind later?

You can do this in any of our stores! Or you can contact our Customer Care team here for a returns form, and return the shoes to our Distribution Centre.
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Can I use my loyalty vouchers online towards purchases?

Yes you can, and it's so easy too. Simply log-in, find something you love and then at the checkout select the exclusive reward you would like to redeem. If you haven't shopped online with us previously, please create an online account using the same email address that you gave to our in store team....

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What are the terms and conditions for my rewards?

Insider: Only one reward may be redeemed per transaction. Not valid with any other offers. 15% discount applies to footwear only. 20% discount applies to purchases of two items or more. 10% discount applies to handbags only. Each reward may be used once only and may not be used as a layby payment. D...

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